FAQs
Where can I buy your dog ice creams?
Hugo’s doggie ice cream is available in dog-friendly cafes and bars, pet stores, health food stores, groomers and vets on the Gold Coast, Brisbane, Sunshine Coast, Northern NSW, Cairns and Mornington Peninsula. You can find a list of stockists on our 'where to buy' page. Keep an eye on our Instagram for new stockist alerts!
Can people eat it?
If you want to have a sneaky lick of your pup’s ice cream, go for it! Hugo’s contains high quality human-grade ingredients and is made in a commercial kitchen. Since it is formulated for dogs it’s definitely not the ice cream you’re used to - but why not give it a try to see what your dog is enjoying?
Can I order in bulk for a dog party?
If you're in Brisbane or the Gold Coast we can definitely provide ice cream in bulk for a special dog party treat. Our minimum order for parties is 18 ice creams with pick up on the Gold Coast. Get in touch through our contact page if this suits, if you’re after a smaller amount check out our stockist list here.
Can I buy online?
Because frozen couriers are very expensive unfortunately we can’t ship order direct to customers. You can find your closest store that stocks Hugo’s on our ‘where to buy’ page.
Why coconut milk?
With most dogs being lactose intolerant, we wanted to find a plant-based milk that all dogs could enjoy. Recommended by a pet nutritionist, coconut milk is nutritious and makes an ideal base for a healthy dog ice creams. It contains vitamins C, E, B1, B3, B5 and B6 and folate, as well as good doses of the minerals iron, selenium, calcium, copper, magnesium, manganese, potassium, phosphorus and zinc.
Why coconut nectar?
Coconut nectar is less about making our ice creams sweet and more about function - a small amount of nectar gives our ice creams that creamy texture that we all love! Recommended by a pet nutritionist, coconut nectar is nutrient dense; it contains 17 amino acids, potassium, magnesium, zinc and iron, and vitamins B1, B2, B3, B6 and C.
Why is your ice cream scooped?
All of our doggie ice cream is hand-crafted with love, from mixing ingredients, to placing the product into cups. Tub filling machinery costs tens of thousands of dollars - so as a small local business we scoop each ice cream into the tubs you find in store. The recommended serving size for our ice creams is approx 100g - the size of an ice cream scoop! AND - it’s easy for pups to lick up.
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